Refund Policy

Last updated: July 12, 2026

Refunds are handled by Paddle

All purchases made on pyravexion.com are sold by Paddle.com ("Paddle"), our reseller and Merchant of Record. Because Paddle is the seller of record for your order, refund requests are handled directly by Paddle under Paddle's Buyer Terms and Conditions, rather than under a separate policy of ours.

How to request a refund

You can request a refund directly through Paddle using the receipt emailed to you at checkout, or by contacting Paddle Customer Support. If you're not sure how, email us at support@pyravexion.com and we'll point you in the right direction.

License keys after a refund

If a purchase is refunded or reversed, we reserve the right to deactivate the license key that was issued for it.